The Coaching Manager

"Organisations live and grow through the commitment, motivation and growth of their people"

A true coach is a dedicated professional who has worked on and developed their skills, yet the magic of coaching is that the conscious application of a few essential principles will lead to better outcomes for both managers and their subordinates. When managers use the coaching style they create an inherently motivating work environment while maintaining a critical focus on results for the business.

A Practical and Interactive Two Day Seminar

Coaching Skills for Managers is a two-day seminar that shows managers how to create a coaching environment in their teams and organisation. The seminar is lively, practical and interactive. The principles will be presented in a way that allows their immediate application in the workplace and will be full of practical illustrations.

At the conclusion of the seminar, participants will know how to:

  • Create the environment for the successful deployment of a coaching management style
  • Use the inherent motivation and ideas of their staff
  • Adopt a coaching style in their day-to-day management conversations
  • Manage the barriers which can prevent the effective use of coaching in an organisation
  • Develop a higher level of commitment to business results and corporate performance

Seminar Content

Introduction to Coaching

  • The possibilities created through the coaching style
  • Separating fact from fad - what coaching is and what it is not
  • The difference between the professional coach and the management coach - When managers should coach and when professionals should coach.

Building the Coaching Environment

  • Cultivating the environment for an effective coaching relationship.
  • The manager's responsibility for performance and performance improvement
  • The relationship between performance appraisal and coaching
  • Creating a learning environment
  • Create a commitment to goals and results
  • A focus on developing talent and capability

The Dynamic of Higher Performance

  • How people change and adapt
  • The forces that drive personal improvement in the individual and the organisation
  • Helping an employee learn from both their mistakes and past successes
  • How to give feedback in a way that the employee is both motivated and able to make a change
  • Dealing with poor performance

The Coaching Conversation

  • Unlocking a person's intrinsic motivation to achieve and grow
  • Developing a relationship of accountability
  • How to share your own knowledge and experience
  • Allowing an employee to set and drive towards their own goals

The Building Blocks of Effective Coaching

  • The power of language to impact a person's thoughts and actions
  • Active Listening
  • Using questions to inspire learning and insight
  • Helping people learn from the past and focus on the future
  • Recognising strength and capability
  • Giving feedback
  • Focus Forward - Developing an habit of future possibilities
  • Dealing with negative attitudes or behaviours

The Demands on the Coaching Manager

  • The internal challenges for the coaching manager
  • Developing a coaching attitude in the manager
  • The difference between directive and guiding management
  • Learning when to suppress the desire to "tell" and "instruct"

When Coaching Doesn't Seem To Work

Sometimes with the best intentions coaching does not create the intended results. The 5 reasons coaching can fall short of expectations and how to manage each one

Seminar Structure

Coaching for Managers seminar is two-day content-based coaching seminar. The seminar itself is an example of the principles which it presents. Delegates will have the opportunity to learn from each other as well as the facilitator. The session is interactive and will make use of role-plays to strengthen and build on the principles presented during the seminar.

Who Is This Seminar For?

Coaching Skills for Managers is designed for all practicing managers with a desire to embrace this effective management approach. It is most effective with managers who currently have day-to-day responsibility for staff.