Creating Management Excellence - Key Concepts

Key Concepts

Management Excellence

  • Defining the role of management
  • The unique value created by managers
  • The unique and unlimited nature of the human resource
  • Effective delegation
  • Creating action and energy: principles of motivation
  • Creating an open and positive environment
  • Managing organisational resources
  • Managing time as a precious resource

Personal Influence

  • Making contributions to other business areas - co-operating with peers
  • Identifying initiatives and making proposals
  • Listening and Questioning
  • Developing effective communication skills
  • Developing personal confidence
  • Influencing the political process
  • Developing reputation

Individual Performance

  • Creating accountability
  • Gaining commitment
  • Tracking progress through appraisals and reviews
  • Coaching to improve performance in others
  • Managing poor performers
  • Improving the quality of organisational culture in meetings, emails and communication

Building the Organisation

  • Building a team - recruitment and the development of a high performance team
  • Creativity, Innovation and the generation of ideas
  • Building a career for the long term; linking personal and organisational growth
  • Inspiring innovation and creativity in yourself and others

Leadership

  • The leadership contract
  • Direction: Goals, principles and purpose
  • Fulfilling the personal requirements for leadership
  • Coordination & Cooperation: Focusing the energy of the organisation
  • Declaring and maintaining performance expectations